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xvi
Sun StorEdge 3900 and 6900 Series Troubleshooting Guide
•
March 2002
1
2
...
11
12
13
14
15
16
17
18
19
20
21
...
161
162
Sun StorEdge
1
3900 and 6900
1
Series Troubleshooting Guide
1
Contents
3
List of Figures
9
List of Figures x
10
How This Book Is Organized
11
Using UNIX Commands
12
Typographic Conventions
13
Shell Prompts
13
Related Documentation
14
Sun Welcomes Your Comments
15
Introduction
17
General Troubleshooting
19
Procedures
19
■ Multipathing software
22
■ Restarting the application
22
StorEdge 6900 Series
23
To Quiesce the I/O
24
To Unconfigure the c2 Path
24
To Suspend the I/O
26
To View the VxDisk Properties
27
1. Type:
30
# vxdmpadm listctlr all
30
Fibre Channel Links
31
Fibre Channel Link Diagrams
32
Host Side Troubleshooting
34
Command Line Test Examples
35
Storage Automated Diagnostic
37
Environment Event Grid
37
A1/B1 Fibre Channel (FC) Link
39
To Verify the Data Host
41
■ HBA—qlctest(1M)
42
■ Switch —switchtest(1M)
42
To Isolate the A1/B1 FC Link
44
A2/B2 Fibre Channel (FC) Link
45
To Verify the Host Side
47
CODE EXAMPLE 3-4 cfgadm -al
48
To Verify the A2/B2 FC Link
49
To Isolate the A2/B2 FC Link
49
A3/B3 Fibre Channel (FC) Link
51
VxDMP Error Message
54
To Isolate the A3/B3 FC Link
55
A4/B4 Fibre Channel (FC) Link
56
To Isolate the A4/B4 FC Link
60
Configuration Settings
63
To Clear the Lock File
66
Troubleshooting Host Devices
69
Host Event Grid
70
To Replace the Master Host
73
Monitoring Host
74
Conclusion
75
Switch-16 Switch Description
77
Switch Event Grid
78
Engine Devices
85
Service Request Numbers
86
Service and Diagnostic Codes
86
Virtualization Engine LEDs
88
Power LED Codes
89
Back Panel Features
90
Ethernet Port LEDs
90
Manually
92
Translating Host Device Names
94
For Internal Use Only
101
Virtualization Engines
102
Virtualization Engine
102
To Restart the SLIC Daemon
103
4. Restart the SLIC daemon
104
FIGURE 7-6)
106
Established
112
T3+ Array Devices
115
T1/T2 Notification Events
119
...continued on next page
120
Verification
122
T1/T2 FRU Tests Available
123
T1/T2 Isolation Procedures
124
Port1State
126
20.67.213)
128
Replacing the Master Midplane
138
Troubleshooting Ethernet Hubs
139
SRN and SNMP Reference
142
Port Communication
145
Service Codes
145
SUNWsecfg Error Messages
147
Severity
157
Index 143
159
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